We want you to be completely happy with your purchase! If for any reason you’re not satisfied, here’s everything you need to know about how to return or exchange your item.

Return Window:

You can return items within 7 days of receiving your order. After 7 days, we are unable to process returns.

Conditions for Return:

To qualify for a return, the product must meet the following conditions:

  • Unused and unopened
  • In the original packaging
  • No opened products will be accepted.

If there is a problem with the item, we require a video explaining what is wrong with the product. This video will help us assess the situation better.

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Non-Returnable Items:

Some items are not eligible for return:

  • Personalized items (customized or made-to-order)
  • Sale items (unless damaged or incorrect)

For these items, exchanges are possible, but refunds are not available. If you need an exchange, you will need to pay for the shipping costs for the new item.

Refunds & Exchange Process:

We do not offer refunds for products if they are available in our store, only exchanges in the following cases:

  • Damaged products
  • Incorrect products received

If you want a refund, you must first return the item. Please note that refunds are only given if we cannot offer you a suitable exchange.

Exchanges:

We offer exchanges for damaged or incorrect products. Here’s how it works:

  • If you receive a broken or incorrect item, we will send you a replacement at no additional cost to you.
  • If you simply don’t like the product due to quality or design, you will be responsible for paying shipping costs for the exchange.

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  • Show a visual of a product exchange process (e.g., a box with an “exchanged item” label and arrows pointing to a new box with the replacement item).

Shipping Fees:

  • For exchanges related to product quality or design, you are responsible for the shipping charges.
  • For damaged or incorrect items, we cover the return shipping and send you a replacement at no extra charge.

Defective or Damaged Items:

If your item is defective or damaged, please take a video showing the issue. Here’s what to do:

  1. Record a video explaining what is wrong with the product.
  2. Send the video to us via WhatsApp at +923075433985 or mail us at support@glamorsfit.com or glamorsfit@gmail.com.

We will cover the shipping fees for these returns.

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  • Display an image showing a person taking a video of a damaged product or using a phone with the WhatsApp logo.

How to Return an Item:

Here’s the process for returning an item:

  1. Contact us with a video of the issue.
  2. We will investigate and confirm if there was a fault with your product.
  3. If the issue is from our side, you will receive a new item within 7 working days.

Contact Information:

You can reach us through the following methods:

We are happy to assist you with any questions!

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Final Notes:

We want to make your shopping experience as smooth and easy as possible. If you have any further questions or concerns, feel free to reach out, and we’ll be happy to help!